2025
Emotion Recognition × Education Support AI "EMOTIP"
Exhibited at the Osaka-Kansai Expo
: Initiatives to Improve Care Quality and Reduce Turnover Rates in Care Facilities using AI Video Analysis
Background
The care industry faces a chronic labor shortage. In a survey of over 500 caregivers, 15.4% cited "no future prospects" and 14.9% cited "current salary" as reasons for leaving the profession within 3 years, confirming that future uncertainty and working conditions are primary drivers of turnover.
Furthermore, difficulties communicating with users who have trouble expressing emotions, such as dementia patients, were a major source of stress for both users and caregivers.
Challenge
A system is needed to correctly understand the emotions of care recipients and provide appropriate support, thereby reducing resident stress and caregiver burden. Instead of traditional observation and record-based evaluations, there was a need to visualize care quality and support the self-evaluation of care skills, reducing the burden of staff training and lowering turnover rates.
Tasks
Exhibited at the "Future Life Experience" (July 8 - July 14) of the Expo 2025 Osaka-Kansai, promoting a project to entrust everyone's future visions to the "Tree of the Life-Radiating Future" and spread them to the world.
1. Developed a system that highly accurately analyzes users' emotional states and behavioral patterns through video analysis using small far-infrared cameras and a proprietary Large Language Model (LLM).
2. Integrated a feedback function that numerically visualizes the quality of caregiver responses based on AI analysis results, as well as a safe monitoring function that shares daily life conditions and "how happily they are living" with their families.